Description
Assess and evaluate individuals' problems through the use of case history, interview, and observation and provide individual or group counseling services to assist individuals in achieving more effective personal, social, educational, and vocational development and adjustment.
Tasks
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Counsel individuals, groups, or families to help them understand problems, define goals, and develop realistic action plans.
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Collect information about individuals or clients, using interviews, case histories, observational techniques, and other assessment methods.
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Develop therapeutic and treatment plans based on clients' interests, abilities, and needs.
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Consult with other professionals to discuss therapies, treatments, counseling resources, or techniques, and to share occupational information.
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Analyze data such as interview notes, test results, and reference manuals to identify symptoms and to diagnose the nature of clients' problems.
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Advise clients on how they could be helped by counseling.
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Evaluate the results of counseling methods to determine the reliability and validity of treatments.
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Provide consulting services to schools, social service agencies, and businesses.
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Refer clients to specialists or to other institutions for noncounseling treatment of problems.
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Select, administer, and interpret psychological tests to assess intelligence, aptitudes, abilities, or interests.
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Conduct research to develop or improve diagnostic or therapeutic counseling techniques.
Knowledge
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Therapy and Counseling
— Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
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English Language
— Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
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Psychology
— Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
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Sociology and Anthropology
— Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.
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Customer and Personal Service
— Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
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Education and Training
— Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
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Philosophy and Theology
— Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
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Clerical
— Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
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Administration and Management
— Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
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Computers and Electronics
— Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Skills
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Active Listening
— Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
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Social Perceptiveness
— Being aware of others' reactions and understanding why they react as they do.
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Reading Comprehension
— Understanding written sentences and paragraphs in work related documents.
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Active Learning
— Understanding the implications of new information for both current and future problem-solving and decision-making.
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Critical Thinking
— Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
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Monitoring
— Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
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Time Management
— Managing one's own time and the time of others.
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Speaking
— Talking to others to convey information effectively.
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Learning Strategies
— Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
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Writing
— Communicating effectively in writing as appropriate for the needs of the audience.
Abilities
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Oral Comprehension
— The ability to listen to and understand information and ideas presented through spoken words and sentences.
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Oral Expression
— The ability to communicate information and ideas in speaking so others will understand.
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Speech Clarity
— The ability to speak clearly so others can understand you.
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Inductive Reasoning
— The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
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Problem Sensitivity
— The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
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Deductive Reasoning
— The ability to apply general rules to specific problems to produce answers that make sense.
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Written Comprehension
— The ability to read and understand information and ideas presented in writing.
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Speech Recognition
— The ability to identify and understand the speech of another person.
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Written Expression
— The ability to communicate information and ideas in writing so others will understand.
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Fluency of Ideas
— The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
Work Activities
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Assisting and Caring for Others
— Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
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Establishing and Maintaining Interpersonal Relationships
— Developing constructive and cooperative working relationships with others, and maintaining them over time.
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Getting Information
— Observing, receiving, and otherwise obtaining information from all relevant sources.
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Making Decisions and Solving Problems
— Analyzing information and evaluating results to choose the best solution and solve problems.
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Communicating with Supervisors, Peers, or Subordinates
— Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
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Documenting/Recording Information
— Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
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Performing for or Working Directly with the Public
— Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
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Identifying Objects, Actions, and Events
— Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
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Updating and Using Relevant Knowledge
— Keeping up-to-date technically and applying new knowledge to your job.
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Developing Objectives and Strategies
— Establishing long-range objectives and specifying the strategies and actions to achieve them.
Work Context
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Telephone
— How often do you have telephone conversations in this job?
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Indoors, Environmentally Controlled
— How often does this job require working indoors in environmentally controlled conditions?
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Face-to-Face Discussions
— How often do you have to have face-to-face discussions with individuals or teams in this job?
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Freedom to Make Decisions
— How much decision making freedom, without supervision, does the job offer?
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Frequency of Decision Making
— How frequently is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization?
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Contact With Others
— How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
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Structured versus Unstructured Work
— To what extent is this job structured for the worker, rather than allowing the worker to determine tasks, priorities, and goals?
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Spend Time Sitting
— How much does this job require sitting?
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Impact of Decisions on Co-workers or Company Results
— How do the decisions an employee makes impact the results of co-workers, clients or the company?
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Deal With External Customers
— How important is it to work with external customers or the public in this job?
Interests
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Social
— Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
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Investigative
— Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.
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Artistic
— Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.
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Enterprising
— Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
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Conventional
— Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
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Realistic
— Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
Work Style
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Concern for Others
— Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
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Integrity
— Job requires being honest and ethical.
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Self Control
— Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
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Cooperation
— Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
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Dependability
— Job requires being reliable, responsible, and dependable, and fulfilling obligations.
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Social Orientation
— Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
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Stress Tolerance
— Job requires accepting criticism and dealing calmly and effectively with high stress situations.
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Initiative
— Job requires a willingness to take on responsibilities and challenges.
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Independence
— Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
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Persistence
— Job requires persistence in the face of obstacles.
Work Values
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Relationships
— Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
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Achievement
— Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
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Working Conditions
— Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
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Independence
— Occupations that satisfy this work value allow employs to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
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Recognition
— Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.
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Support
— Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
Related Occupations
Lay Titles
National Wages and Employment Info
Median Wages (2008): $30.84 hourly, $64,140 annual.
Employment (2008): 97,880 employees