Web Administrators

Description

Manage web environment design, deployment, development and maintenance activities. Perform testing and quality assurance of web sites and web applications.

Tasks

  • Back up or modify applications and related data to provide for disaster recovery.
  • Determine sources of web page or server problems, and take action to correct such problems.
  • Review or update web page content or links in a timely manner, using appropriate tools.
  • Monitor systems for intrusions or denial of service attacks, and report security breaches to appropriate personnel.
  • Implement web site security measures, such as firewalls or message encryption.
  • Administer internet/intranet infrastructure, including components such as web, file transfer protocol (FTP), news and mail servers.
  • Collaborate with development teams to discuss, analyze, or resolve usability issues.
  • Test backup or recovery plans regularly and resolve any problems.
  • Monitor web developments through continuing education, reading, or participation in professional conferences, workshops, or groups.
  • Implement updates, upgrades, and patches in a timely manner to limit loss of service.
  • Identify or document backup or recovery plans.
  • Collaborate with web developers to create and operate internal and external web sites, or to manage projects, such as e-marketing campaigns.
  • Install or configure web server software or hardware to ensure that directory structure is well-defined, logical, secure, and that files are named properly.
  • Gather, analyze, or document user feedback to locate or resolve sources of problems.
  • Develop web site performance metrics.
  • Identify or address interoperability requirements.
  • Document installation or configuration procedures to allow maintenance and repetition.
  • Identify, standardize, and communicate levels of access and security.
  • Track, compile, and analyze web site usage data.
  • Test issues such as system integration, performance, and system security on a regular schedule or after any major program modifications.
  • Recommend web site improvements, and develop budgets to support recommendations.
  • Inform web site users of problems, problem resolutions or application changes and updates.
  • Document application and web site changes or change procedures.
  • Develop or implement procedures for ongoing web site revision.
  • Provide training or technical assistance in web site implementation or use.
  • Perform user testing or usage analyses to determine web sites' effectiveness or usability.
  • Evaluate or recommend server hardware or software.
  • Correct testing-identified problems, or recommend actions for their resolution.
  • Develop or document style guidelines for web site content.
  • Develop and implement marketing plans for home pages, including print advertising or advertisement rotation.
  • Check and analyze operating system or application logfiles regularly to verify proper system performance.
  • Set up or maintain monitoring tools on web servers or web sites.
  • Develop testing routines and procedures.
  • Evaluate testing routines or procedures for adequacy, sufficiency, and effectiveness.
  • Test new software packages for use in web operations or other applications.

Knowledge

Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Communications and Media — Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Design — Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
Engineering and Technology — Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
Telecommunications — Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
Sales and Marketing — Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Clerical — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

Skills

Operations Analysis — Analyzing needs and product requirements to create a design.
Troubleshooting — Determining causes of operating errors and deciding what to do about it.
Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.
Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
Systems Analysis — Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Time Management — Managing one's own time and the time of others.
Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Writing — Communicating effectively in writing as appropriate for the needs of the audience.

Abilities

Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Written Comprehension — The ability to read and understand information and ideas presented in writing.
Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
Written Expression — The ability to communicate information and ideas in writing so others will understand.
Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
Near Vision — The ability to see details at close range (within a few feet of the observer).
Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
Speech Recognition — The ability to identify and understand the speech of another person.

Work Activities

Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.
Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

Work Context

Electronic Mail — How often do you use electronic mail in this job?
Indoors, Environmentally Controlled — How often does this job require working indoors in environmentally controlled conditions?
Telephone — How often do you have telephone conversations in this job?
Spend Time Sitting — How much does this job require sitting?
Spend Time Making Repetitive Motions — How much does this job require making repetitive motions?
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls — How much does this job require using your hands to handle, control, or feel objects, tools or controls?
Importance of Repeating Same Tasks — How important is repeating the same physical activities (e.g., key entry) or mental activities (e.g., checking entries in a ledger) over and over, without stopping, to performing this job?
Importance of Being Exact or Accurate — How important is being very exact or highly accurate in performing this job?
Face-to-Face Discussions — How often do you have to have face-to-face discussions with individuals or teams in this job?
Frequency of Decision Making — How frequently is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization?

Interests

Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
Enterprising — Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
Investigative — Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.
Realistic — Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
Artistic — Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.
Social — Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.

Work Style

Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
Initiative — Job requires a willingness to take on responsibilities and challenges.
Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Analytical Thinking — Job requires analyzing information and using logic to address work-related issues and problems.
Innovation — Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.
Persistence — Job requires persistence in the face of obstacles.
Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.
Integrity — Job requires being honest and ethical.
Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.

Work Values

Achievement — Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
Working Conditions — Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
Independence — Occupations that satisfy this work value allow employs to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
Recognition — Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.
Support — Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
Relationships — Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.

Lay Titles

National Wages and Employment Info


Median Wages (2008): $36.13 hourly, $75,150 annual.
Employment (2008): 191,780 employees