Automotive and Watercraft Service Attendants

Description

Service automobiles, buses, trucks, boats, and other automotive or marine vehicles with fuel, lubricants, and accessories. Collect payment for services and supplies. May lubricate vehicle, change motor oil, install antifreeze, or replace lights or other accessories, such as windshield wiper blades or fan belts. May repair or replace tires.

Tasks

  • Collect cash payments from customers and make change or charge purchases to customers' credit cards and provide customers with receipts.
  • Activate fuel pumps and fill fuel tanks of vehicles with gasoline or diesel fuel to specified levels.
  • Prepare daily reports of fuel, oil, and accessory sales.
  • Clean parking areas, offices, restrooms, or equipment and remove trash.
  • Check air pressure in vehicle tires; and levels of fuel, motor oil, transmission, radiator, battery, and other fluids; and add air, oil, water, or other fluids, as required.
  • Clean windshields, and/or wash and wax vehicles.
  • Provide customers with information about local roads or highways.
  • Perform minor repairs, such as adjusting brakes, replacing spark plugs, or changing engine oil or filters.
  • Order stock and price and shelve incoming goods.
  • Rotate, test, and repair or replace tires.
  • Sell prepared food, groceries, or related items.
  • Maintain customer records and follow up periodically with telephone, mail, or personal reminders of services due.
  • Grease and lubricate vehicles or specified units, such as springs, universal joints, or steering knuckles, using grease guns or spray lubricants.
  • Sell and install accessories, such as batteries, windshield wiper blades, fan belts, bulbs, or headlamps.
  • Test and charge batteries.
  • Operate car washes.

Knowledge

Psychology
Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
Geography
Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
Therapy and Counseling
Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
History and Archeology
Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.

Skills

Science
Using scientific rules and methods to solve problems.
Operations Analysis
Analyzing needs and product requirements to create a design.
Technology Design
Generating or adapting equipment and technology to serve user needs.

Abilities

Explosive Strength
The ability to use short bursts of muscle force to propel oneself (as in jumping or sprinting), or to throw an object.
Dynamic Flexibility
The ability to quickly and repeatedly bend, stretch, twist, or reach out with your body, arms, and/or legs.

Interests

Realistic
Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
Conventional
Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
Social
Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
Investigative
Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.
Enterprising
Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
Artistic
Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.

Work Style

Dependability
Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Integrity
Job requires being honest and ethical.
Self Control
Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
Attention to Detail
Job requires being careful about detail and thorough in completing work tasks.
Cooperation
Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Stress Tolerance
Job requires accepting criticism and dealing calmly and effectively with high stress situations.
Concern for Others
Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
Independence
Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
Initiative
Job requires a willingness to take on responsibilities and challenges.
Leadership
Job requires a willingness to lead, take charge, and offer opinions and direction.

Work Values

Support
Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
Relationships
Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
Independence
Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
Working Conditions
Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
Achievement
Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
Recognition
Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.

Lay Titles

Attendant
Attendant Sales
Auto Garage Attendant
Auto Mechanic
Auto Self Service Station Attendant
Auto Service Station Attendant
Auto Servicer
Auto Technician
Automobile Self-Serve Service Station Attendant
Automobile Service Station Attendant
Battery Charger
Boat Fueler
Bus Greaser
Car Greaser
Car Lubricator
Car Servicer
Cleaner/Shifter
Clerk
Curb Worker
Customer Service Representative
Detailer
Drive Man
Drive Worker
Driveway Attendant
Extrusion Machine Operator
Filler
Filling Station Attendant
Filling Station Laborer
Front Attendant
Front Man
Front Worker
Fuel Attendant
Fuel Jack
Fuel Jockey
Fueler
Garage Attendant
Garage Hand
Garage Laborer
Garage Worker
Garageman
Gas and Oil Servicer
Gas Attendant
Gas Dispenser
Gas Jockey
Gas Pumper
Gas Station Attendant
Gas Station Cashier
Gas Station Clerk
Gas Station Manager
Gas Station Service Attendant
Gasateria Attendant
Gasoline Attendant
Gasoline Service Attendant
Grease Man
Grease Monkey
Grease Rack Worker
Grease Worker
Greaser
Hand
Handyman
Industrial Garage Servicer
Lube Man
Lube Technician
Lube Worker
Lubricating Specialist
Lubrication Servicer
Lubrication Technician
Lubrication Worker
Lubricator
Mechanic
Nightman
Oil Changer
Parts Chaser
Pitman
Pump Attendant

National Wages and Employment Info

Median Wages (2008):
$9.69 hourly, $20,140 annual.
Employment (2008):
108,510 employees