First-Line Supervisors of Correctional Officers

Description

Directly supervise and coordinate activities of correctional officers and jailers.

Tasks

  • Maintain order, discipline, and security within assigned areas in accordance with relevant rules, regulations, policies, and laws.
  • Take, receive, or check periodic inmate counts.
  • Maintain knowledge of, comply with, and enforce all institutional policies, rules, procedures, and regulations.
  • Respond to emergencies, such as escapes.
  • Supervise and direct the work of correctional officers to ensure the safe custody, discipline, and welfare of inmates.
  • Restrain, secure, or control offenders, using chemical agents, firearms, or other weapons of force as necessary.
  • Resolve problems between inmates.
  • Supervise or perform searches of inmates or their quarters to locate contraband items.
  • Monitor behavior of subordinates to ensure alert, courteous, and professional behavior toward inmates, parolees, fellow employees, visitors, and the public.
  • Complete administrative paperwork or supervise the preparation or maintenance of records, forms, or reports.
  • Instruct employees or provide on-the-job training.
  • Carry injured offenders or employees to safety and provide emergency first aid when necessary.
  • Supervise activities such as searches, shakedowns, riot control, or institutional tours.
  • Set up employee work schedules.
  • Develop work or security procedures.
  • Conduct roll calls of correctional officers.
  • Supervise or provide security for offenders performing tasks, such as construction, maintenance, laundry, food service, or other industrial or agricultural operations.
  • Rate behavior of inmates, promoting acceptable attitudes and behaviors to those with low ratings.
  • Transfer or transport offenders on foot or by driving vehicles, such as trailers, vans, or buses.
  • Convey correctional officers' or inmates' complaints to superiors.
  • Review offender information to identify issues that require special attention.
  • Examine incoming or outgoing mail to ensure conformance with regulations.

Knowledge

Design
Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
Building and Construction
Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
History and Archeology
Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.
Physics
Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub- atomic structures and processes.

Skills

Equipment Selection
Determining the kind of tools and equipment needed to do a job.
Installation
Installing equipment, machines, wiring, or programs to meet specifications.
Equipment Maintenance
Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.
Repairing
Repairing machines or systems using the needed tools.

Abilities

Dynamic Flexibility
The ability to quickly and repeatedly bend, stretch, twist, or reach out with your body, arms, and/or legs.
Wrist-Finger Speed
The ability to make fast, simple, repeated movements of the fingers, hands, and wrists.

Interests

Enterprising
Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
Conventional
Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
Realistic
Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
Social
Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
Investigative
Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.
Artistic
Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.

Work Style

Integrity
Job requires being honest and ethical.
Dependability
Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Self Control
Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
Stress Tolerance
Job requires accepting criticism and dealing calmly and effectively with high stress situations.
Attention to Detail
Job requires being careful about detail and thorough in completing work tasks.
Leadership
Job requires a willingness to lead, take charge, and offer opinions and direction.
Adaptability/Flexibility
Job requires being open to change (positive or negative) and to considerable variety in the workplace.
Initiative
Job requires a willingness to take on responsibilities and challenges.
Independence
Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
Analytical Thinking
Job requires analyzing information and using logic to address work-related issues and problems.

Work Values

Support
Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
Independence
Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
Achievement
Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
Working Conditions
Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
Relationships
Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
Recognition
Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.

Lay Titles

Captain
Chief Jailer
City Jailer
Correction Officer Supervisor
Correctional Case Manager
Correctional Officer
Correctional Officer Captain
Correctional Officer Lieutenant
Correctional Officer Sergeant
Correctional Security Officer
Correctional Sergeant
Correctional Supervisor
Corrections Emergency Response Team Sergeant (CERT Sergeant)
Corrections Officer
Corrections Sergeant
Guard Chief
Guard Supervisor
Head Correction Officer
Lieutenant
Operational Review Sergeant
Prison Keeper
Prison Officer
Sergeant
Shift Commander
Shift Supervisor
Superintendent
Training Lieutenant
Unit Manager
Ward Supervisor
Warden

National Wages and Employment Info

Median Wages (2008):
$27.81 hourly, $57,840 annual.
Employment (2008):
44,830 employees