General and Operations Managers

Description

Plan, direct, or coordinate the operations of public or private sector organizations. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, purchasing, or administrative services.

Tasks

  • Oversee activities directly related to making products or providing services.
  • Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.
  • Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
  • Manage staff, preparing work schedules and assigning specific duties.
  • Direct and coordinate organization's financial and budget activities to fund operations, maximize investments, and increase efficiency.
  • Establish and implement departmental policies, goals, objectives, and procedures, conferring with board members, organization officials, and staff members as necessary.
  • Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
  • Plan and direct activities such as sales promotions, coordinating with other department heads as required.
  • Determine goods and services to be sold, and set prices and credit terms, based on forecasts of customer demand.
  • Locate, select, and procure merchandise for resale, representing management in purchase negotiations.
  • Monitor businesses and agencies to ensure that they efficiently and effectively provide needed services while staying within budgetary limits.
  • Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
  • Manage the movement of goods into and out of production facilities.
  • Develop or implement product-marketing strategies, including advertising campaigns or sales promotions.
  • Recommend locations for new facilities or oversee the remodeling or renovating of current facilities.
  • Direct non-merchandising departments of businesses, such as advertising or purchasing.
  • Plan store layouts or design displays.
  • Implement or oversee environmental management or sustainability programs addressing issues such as recycling, conservation, or waste management.

Knowledge

Philosophy and Theology
Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
Medicine and Dentistry
Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.

Skills

Equipment Selection
Determining the kind of tools and equipment needed to do a job.
Installation
Installing equipment, machines, wiring, or programs to meet specifications.
Equipment Maintenance
Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.
Repairing
Repairing machines or systems using the needed tools.

Abilities

Wrist-Finger Speed
The ability to make fast, simple, repeated movements of the fingers, hands, and wrists.
Explosive Strength
The ability to use short bursts of muscle force to propel oneself (as in jumping or sprinting), or to throw an object.
Dynamic Strength
The ability to exert muscle force repeatedly or continuously over time. This involves muscular endurance and resistance to muscle fatigue.
Extent Flexibility
The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
Dynamic Flexibility
The ability to quickly and repeatedly bend, stretch, twist, or reach out with your body, arms, and/or legs.
Gross Body Equilibrium
The ability to keep or regain your body balance or stay upright when in an unstable position.

Interests

Enterprising
Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
Conventional
Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
Social
Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
Realistic
Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
Investigative
Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.
Artistic
Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.

Work Style

Dependability
Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Attention to Detail
Job requires being careful about detail and thorough in completing work tasks.
Leadership
Job requires a willingness to lead, take charge, and offer opinions and direction.
Self Control
Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
Integrity
Job requires being honest and ethical.
Initiative
Job requires a willingness to take on responsibilities and challenges.
Stress Tolerance
Job requires accepting criticism and dealing calmly and effectively with high stress situations.
Cooperation
Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Persistence
Job requires persistence in the face of obstacles.
Analytical Thinking
Job requires analyzing information and using logic to address work-related issues and problems.

Work Values

Relationships
Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
Working Conditions
Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
Independence
Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
Recognition
Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.
Achievement
Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
Support
Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

Lay Titles

Adjutant General
Adult Daycare Coordinator
Brokerage Office Manager
Business Administrator
Business Coordinator
Business Development Director
Business Development Manager
Chief Administrative Officer
Chief Deputy
Chief Executive Officer (CEO)
Chief Operating Officer (COO)
Chief Operations Officer
Corporate Administrator
Corporate Manager
Department Store Manager
Director
Director of Business Development
Director of Operations
Director of Publication
District Commercial Superintendent
District Manager
District Plant Superintendent
District Traffic Chief
District Wire Chief
Division Toll Wire Chief
Division Traffic Superintendent
Drilling and Production Superintendent
Electrical Superintendent
Entrepreneur
Equipment Maintenance Superintendent
Executive Administrator
Facilities Manager
Field Party Manager
Fitness Manager
General Manager (GM)
General Superintendent
Golf Course Manager
Gym Manager
Head of Store Operations
Head of Visual Merchandising
Industrial Organization Manager
Installation Superintendent
Laundry Superintendent
Lease Operator
Line Construction Superintendent
Manager
Manufacturing Operations Manager
Mine Administrator Supervisor
Mine Superintendent
Newspaper Manager
Non-Profit Director
Nonprofit Director
Nonprofit Manager
Oil Lease Operator
Oil Operator
Oil Producer
Operations Administrator
Operations Manager
Operations Supervisor
Operations Vice President
Park Superintendent
Parks and Recreation Manager
Plant Manager
Plant Superintendent
Plant Supervisor
President
Print Production Coordinator
Print Production Manager
Printing Manager
Prison Warden
Producer
Public Works Director
Radio Station Manager
Refinery Superintendent
Relocation Commissioner

National Wages and Employment Info

Median Wages (2008):
$45.88 hourly, $95,440 annual.
Employment (2008):
1,899,460 employees