Social and Human Service Assistants

Description

Assist in providing client services in a wide variety of fields, such as psychology, rehabilitation, or social work, including support for families. May assist clients in identifying and obtaining available benefits and social and community services. May assist social workers with developing, organizing, and conducting programs to prevent and resolve problems relevant to substance abuse, human relationships, rehabilitation, or dependent care.

Tasks

  • Keep records or prepare reports for owner or management concerning visits with clients.
  • Submit reports and review reports or problems with superior.
  • Interview individuals or family members to compile information on social, educational, criminal, institutional, or drug history.
  • Provide information or refer individuals to public or private agencies or community services for assistance.
  • Consult with supervisor concerning programs for individual families.
  • Advise clients regarding food stamps, child care, food, money management, sanitation, or housekeeping.
  • Oversee day-to-day group activities of residents in institution.
  • Visit individuals in homes or attend group meetings to provide information on agency services, requirements, or procedures.
  • Monitor free, supplementary meal program to ensure cleanliness of facility and that eligibility guidelines are met for persons receiving meals.
  • Meet with youth groups to acquaint them with consequences of delinquent acts.
  • Assist in planning food budgets, using charts or sample budgets.
  • Transport and accompany clients to shopping areas or to appointments, using automobile.
  • Assist in locating housing for displaced individuals.
  • Observe and discuss meal preparation and suggest alternate methods of food preparation.
  • Observe clients' food selections and recommend alternate economical and nutritional food choices.
  • Explain rules established by owner or management, such as sanitation or maintenance requirements or parking regulations.
  • Care for children in client's home during client's appointments.
  • Inform tenants of facilities, such as laundries or playgrounds.
  • Assist clients with preparation of forms, such as tax or rent forms.
  • Demonstrate use and care of equipment for tenant use.

Skills

Equipment Selection
Determining the kind of tools and equipment needed to do a job.
Installation
Installing equipment, machines, wiring, or programs to meet specifications.
Equipment Maintenance
Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.
Repairing
Repairing machines or systems using the needed tools.

Abilities

Wrist-Finger Speed
The ability to make fast, simple, repeated movements of the fingers, hands, and wrists.
Dynamic Flexibility
The ability to quickly and repeatedly bend, stretch, twist, or reach out with your body, arms, and/or legs.

Work Activities

Repairing and Maintaining Electronic Equipment
Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles.

Interests

Conventional
Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
Social
Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
Enterprising
Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
Investigative
Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.
Realistic
Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
Artistic
Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.

Work Style

Dependability
Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Concern for Others
Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
Self Control
Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
Cooperation
Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Integrity
Job requires being honest and ethical.
Attention to Detail
Job requires being careful about detail and thorough in completing work tasks.
Social Orientation
Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
Stress Tolerance
Job requires accepting criticism and dealing calmly and effectively with high stress situations.
Persistence
Job requires persistence in the face of obstacles.
Adaptability/Flexibility
Job requires being open to change (positive or negative) and to considerable variety in the workplace.

Work Values

Relationships
Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
Support
Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
Independence
Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
Achievement
Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
Working Conditions
Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
Recognition
Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.

Lay Titles

Activities of Daily Living Specialist
Addictions Counselor Assistant
Advocate
Boy's Adviser
Case Aide
Case Manager
Case Work Aide
Case Worker
Casework Specialist
Caseworker
Child Care Counselor
Child Care Worker
Children's Aide
Clerical Aide
Clinical Assistant
Clinical Social Work Aide
Community Advocate
Community Aide
Community Coordinator
Community Development Aide
Community Development Worker
Community Organization Aide
Community Program Assistant
Community Service Worker
Correctional Case Manager
Counseling Aide
Counselor Aide
Court Advocate
Day Program Instructor
Discharge Planner
Domestic Violence Advocate
Family Development Specialist
Family Self-Sufficiency Case Manager (FSS Case Manager)
Family Self-Sufficiency Specialist
Family Service Aide
Family Support Specialist
Family Support Worker
Field Representative
Field Service Representative
Field Worker
Food Management Aide
Foster Care and Family Services Case Worker (FCFS Case Worker)
Group Worker
Head Worker
Health and Human Service Aide
Home Visitor
Homebased Assistant
Hope VI Case Manager
House Visitor
Housing Assistant
Housing Counselor
Human Service Specialist
Human Service Technician
Human Services Assistant
Human Services Program Specialist
Human Services Worker
Independent Living Specialist
Job Opportunity Specialist
Licensed Social Worker
Management Aide
Mental Health Technician
Neighborhood Aide
Neighborhood Coordinator
Neighborhood Worker
Offender Employment Specialist (OES)
Offender Job Retention Specialist
Office Specialist
Outreach Coordinator
Outreach Specialist
Outreach Worker
Peer Counselor
Peer Educator
Personal Development Coach
Personal Development Educator
Personal Development Mentor

National Wages and Employment Info

Median Wages (2008):
$13.87 hourly, $28,850 annual.
Employment (2008):
351,400 employees